Exporting

Citrix products are subject to the export jurisdiction of the U.S. Department of Commerce, Bureau of Industry and Security (BIS), which administers the Export Administration Regulations (EAR). For additional information regarding export control requirements and restrictions, please consult the EAR.

Please note that this website is intended only for general reference purposes, should not be construed as legal advice concerning U.S. export control laws and regulations, and is subject to change without notice. Citrix does not represent, warrant, or guarantee that any information provided is accurate, and any use of such information is at your own risk and without recourse to Citrix. Depending on the end-use and end-users, U.S. laws and regulations, including the EAR and sanctions laws and regulations, may impose restrictions in addition to those specified below. For example, unless authorized by the U.S. government, Citrix products may not be exported, reexported, or transferred, directly or indirectly, for any end-uses prohibited by Part 744 of the EAR, including certain end-uses related to proliferation of nuclear weapons, maritime nuclear propulsion, missiles, rocket systems, unmanned air vehicles, or chemical or biological weapons. You are responsible for complying with all applicable import, export control, and sanctions laws and regulations and should not act, or refrain from acting, based on information provided by Citrix without obtaining professional advice regarding your particular facts and circumstances.

Key Concepts and Terms Used in the Product Export Classifications Matrix

ECCN

The Export Control Classification Number (ECCN) identifies the relevant category and paragraph of the Commerce Control List (CCL). The ECCN designates the level of control for an item. Citrix products are typically classified under the following ECCNs:

  • 5A002 covers information security hardware "employing digital techniques performing any cryptographic function other than authentication, digital signature, or execution of copy-protected ‘software’" and having the following characteristics:
    • "A 'symmetric algorithm' employing a key length in excess of 56-bits;" or
    • "An 'asymmetric algorithm' where the security of the algorithm is based on any of the following:
      • Factorization of integers in excess of 512 bits (e.g., RSA);
      • Computation of discrete logarithms in a multiplicative group of a finite field of size greater than 512 bits (e.g., Diffie-Hellman over Z/pZ); or
      • Discrete logarithms in a group other than mentioned [above] in excess of 112 bits (e.g., Diffie-Hellman over an elliptic curve)."
  • 5A992 covers information security hardware that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5A002 or qualifies for mass market treatment.
  • 5D002(c.1) covers information security software "having the characteristics, or performing or simulating the functions of" hardware that is classified as 5A002.
  • 5D992 covers information security software that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5D002 or qualifies for mass market treatment.
  • EAR99 covers items that are not identified elsewhere on the Commerce Control List, including Citrix products that do not use encryption and certain products that qualify for “Note 4.”

Due to system limitations, not all products can be classified to the ECCN ‘s items sub paragraph in the CCL. However, for products classified as 5D992 or 5D991, the item subparagraph is (.c) and for products classified as 5D002, the item subparagraph is (.c.1). 

  • 5D992.c
  • 5D991.c
  • 5D002.c.1

License Exception and NLR

Many Citrix products utilize a license exception, as defined in the EAR, as the authority for an export. In particular, certain Citrix products may be exported to most destinations using License Exception ENC.

Note that the designation "NLR" indicates a product for which no license is required for export to most countries.

ENC, 15 C.F.R. § 740.17(b)(1) and (b)(2)

Products classified as ECCN 5A002/5D002 generally may be exported under License Exception ENC, subject to certain restrictions.

  • Certain products are self-classified by Citrix pursuant to 15 C.F.R. § 740.17(b)(1), which means they generally may be exported pursuant to License Exception ENC to most government and non-government end-users in all destinations except for those listed in country group E:1 in Supplement 1 to Part 740 of the EAR, Cuba, country region of Crimea and the so-called Donetsk People's Republic and Luhansk People's Republic Regions of Ukraine. Country group E:1 currently includes: Iran, North Korea, and Syria. Please refer to the EAR for the most current list of E:1 and other restricted countries prior to any export.
  • Certain other products, including some network infrastructure products, are eligible for License Exception ENC pursuant to 15 C.F.R. § 740.17(b)(2) only after Citrix submits a classification request to BIS. In addition, these products may require a license depending upon the particular country and end-user.
    • Citrix’s (b)(2) products generally may be exported without a license to most government and non-government end-users in countries listed in Supplement 3 to Part 740 of the EAR. This list includes: Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Estonia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom. Please consult the EAR for the most current list of countries.
    • These (b)(2) products also may be exported without a license to most non-government end-users (as defined in the EAR) in all other countries, excluding the E:1 countries, Cuba, and the Crimea region of Ukraine. However, shipments to government end-users in these other, non-Supplement 3 countries require a license.

Mass Market

Following an internal self-classification by Citrix, or a review by BIS, certain products containing strong encryption that are mass marketed generally may be exported to most destinations without a license (i.e., NLR) under ECCN 5A992/5D992. Citrix products eligible for mass market treatment are indicated in the table below.

Note 4

Certain items that incorporate encryption but that are not primarily useful for computing, communications, networking, or information security may be excluded from the EAR’s encryption controls pursuant to Note 4 of Category 5, Part 2 of the CCL.

CCATS

The Commodity Classification Automated Tracking System is a reference number assigned by BIS to identify each product that it has reviewed and classified.

ENC Reporting

Exports and reexports of certain encryption products, including those described in 15 C.F.R. § 740.17(b)(2), are subject to semi-annual reporting requirements. Additional details about these reporting requirements are available at 15 C.F.R. § 740.17(e) and on BIS’s website.

Product Export Classifications Matrix

This portion of the site provides information on the export control status of Citrix products.

NOTE: As noted above, this information is subject to change based on BIS guidance is not intended as legal advice. 

Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Universal Hybrid Multi-Cloud (HMC) 5D002C.1 ENC 740.17(b)(2)* G186325 10-Feb-22
Citrix Platform License 5D002C.1 ENC 740.17(b)(2)* G186325 10-Feb-22
Citrix for Private Cloud License 5D002(c.1) ENC 740.17(b)(1) Self Classified 29-Aug-22

*Classification based on accompanying Citrix NetScaler Licenses.

Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Analytics EAR99
NLR   Self Classified 25-Aug-22
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
NetScaler MPX & SDX Appliances  (All Model numbers) 5A991(b) NLR   G186330 10-Feb-22
NetScaler FRU with SW Object Code 5A991(b) NLR


G186330 10-Feb-22
NetScaler License Key
5D002(c.1) ENC
740.17(b)(2)

G186325 10-Feb-22
Citrix Web App Firewall - NetScaler mode license key
5D002(c.1) ENC
740.17(b)(2)

G186325 10-Feb-22
Citrix Secure Web Gateway -  NetScaler mode license key
5D002(c.1) ENC 740.17(b)(2)

G186325 10-Feb-22
NetScaler VPX License Key 5D002(c.1) ENC
740.17(b)(2)
G186325 10-Feb-22
NetScaler VPX Express 5D992(c ) NLR Mass Market Self Classified 14-Nov-17
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
NetScaler BLX License Key 5D002(c.1) ENC 740.17(b)(2) G180139 14-Jun-19
NetScaler BLX Express 5D992(c) NLR Mass Market Self Classified 14-Jun-19
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
NetScaler CPX Express 
5D992
NLR Mass Market Self Classified 23-Jun-20
NetScaler CPX License Key 5D002(b)
ENC
740.17(b)(2) G184432 14-Apr-21
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
NetScaler Console Service EAR99
NLR   Self Classified 18-May-21
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Content Collaboration Essentials
5D992 NLR Mass Market Self Classified 30-Mar-22
Citrix Content Collaboration Secure Collaboration 5D992 NLR Mass Market Self Classified 30-Mar-22
Citrix Content Collaboration Workflows 5D992 NLR Mass Market Self Classified 30-Mar-22
Citrix Content Collaboration Virtual Data Room 5D992 NLR Mass Market Self Classified 30-Mar-22
Citrix ShareFile Service 0GB Connector 5D992 NLR Mass Market Self Classified 30-Mar-22
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Virtual Apps Essentials
5D002
ENC 740.17(b)(1)
Self Classified 14-Feb-17
Citrix Virtual Desktops Essentials
5D002
ENC 740.17(b)(1)
Self Classified 14-Feb-17
Citrix DaaS Advanced (formerly Citrix Virtual Apps Advanced) 5D002 ENC 740.17(b)(2)* G186325 10-Feb-22
Citrix Virtual Desktops (Standard Service)* 5D002 ENC 740.17(b)(2)* G186325 10-Feb-22
Citrix DaaS Advanced Plus*
5D002 ENC 740.17(b)(2)* G186325
10-Feb-22
Citrix DaaS Premium (formerly Citrix Virtual Apps and Desktops)* 5D002 ENC 740.17(b)(2)* G186325
10-Feb-22
Citrix DaaS Premium Plus* 5D002 ENC 740.17(b)(2)* G186325
10-Feb-22

*Classification based on accompanying NetScaler Licenses.

Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix DaaS Standard for Azure (formerly Virtual Apps and Desktops Standard for Azure) 5D992 NLR Mass Market Self Classified  17-Apr-19
Citrix DaaS Standard for Azure (formerly Citrix Managed Desktops Management)  EAR99 NLR   Self Classified  17-Apr-19
Virtual Delivery Agent (VDA) 5D002 ENC 740.17(b)(1) Self Classified  17-Apr-19
Monitoring 5D992 NLR Mass Market Self Classified  17-Apr-19
Gateway Service 5D992 NLR Mass Market Self Classified  17-Apr-19
Cloud Connector 5D002 ENC 740.17(b)(1) Self Classified  20-May-22
Citrix Workspace App 5D992 NLR Mass Market Self Classified  17-Apr-19
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Workspace Environment Management* 5D002(c.1) ENC 740.17(b)(2)* G186325 8-Dec-22
Virtual Delivery Agent* 5D002(c.1) ENC 740.17(b)(2)* G186325 10-Feb-22
Session Recorder* 5D002(c.1) ENC 740.17(b)(2)* G186325 7-Jul-22
Citrix Linux Virtual Delivery Agent* 5D002 ENC 740.17(b)(2)* G186325 17-Feb-23
Citrix Provisioning (formerly Provisioning Service)* 5D002.a.1 ENC 740.17(b)(2)* G186325 30-Mar-23
Citrix Storefront* 5D002 ENC 740.17(b)(2)* G186325 10-Feb-22
Citrix App Layering* 5D002 ENC 740.17(b)(2)* G186325 10-Feb-22
AppDNA* 5D002 ENC 740.17(b)(2)* G186325 10-Feb-22

*Classification based on accompanying NetScaler Licenses

Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Endpoint Management Service*
5D002C.1
ENC 740.17(b)(2)* G186325 10-Feb-22
Citrix Endpoint Management On-Premise 5D002 ENC 740.17(b)(1) Self Classified 26-Jan-21
Citrix Secure Hub 5D992 NLR Mass Market Self Classified 14-Feb-17
Citrix Secure Mail 5D992 NLR Mass Market Self Classified 9-Feb-21
Citrix Secure Web 5D992 NLR Mass Market Self Classified 4-Oct-16

*Classification based on accompanying NetScaler Licenses

Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Hypervisor
(All editions and versions)
5D992
NLR Mass Market Self Classified 9-Nov-21
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Intelligent Traffic Management
5D992
NLR Mass Market Self Classified
22-Feb-18
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Licensing
5D002
ENC 740.17(b)(1)
Self Classified 2-Mar-21
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Secure Internet Access
5D002 ENC
740.17(b)(1)
Self Classified
14-Sep-20
Citrix Web App and API Protection
EAR99 NLR
Mass Market
Self Classified 31-Jul-20
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix SD-WAN Appliances (All Models) 5A002 ENC 740.17(b)(2) G186104 10-Feb-22
Citrix SD-WAN WANOP Edition (WO) License Key
5D002(c.1) ENC
740.17(b)(2)
G186018 2-Feb-21
Citrix SD-WAN Standard Edition (SE) License Key
5D002(c.1) ENC
740.17(b)(2)
G186018 2-Feb-21
Citrix SD-WAN Advanced Edition (AE) License Key 5D002(c.1) ENC 740.17(b)(2) G186018 2-Feb-21
Citrix SD-WAN Premium Edition (formerly known as Enterprise Edition) License Key 5D002(c.1) ENC
740.17(b)(2)
G186018 2-Feb-21
Citrix SD-WAN Orchestrator License with Orchestrator 5D002(c.1) ENC 740.17(b)(2) G186018 10-Aug-22
Citrix SD-WAN WANOP Client
5D002 ENC
740.17(b)(1)
G162041 29-Jun-15
Citrix SD-WAN VPX
5D002(c.1) ENC 740.17(b)(2) G175838 20-Apr-18
Virtual Wan Appliance (SW) 5D002(c.1) ENC
740.17(b)(2) G161129 21-May-15
Citrix SD-WAN Cloud Direct Virtual Machine 5D002 ENC 740.17(b)(1) Self Classified 9-Jun-20
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Secure Private Access Standard (formerly Citrix Workspace Essentials)*
5D002(c.1) ENC 740.17(b)(2)* G186325 5-Jan-21
Secure Private Access Advanced (formerly Secure Workspace Access)* 5D002(c.1) ENC
740.17(b)(2)* G186325 5-Jan-21

*Classification based on accompanying NetScaler Licenses

Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Secure Web Gateway Appliance
5A002(a)
ENC 740.17(b)(2)
G174796
2-Jan-18
Citrix Secure Web Gateway Threat Intelligence Subscription
5D992
NLR
Mass Market
Self Classified 2-Jan-18

Citrix Content Collaboration (When bundled with other Citrix products)

Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
ShareFile Standard, Advanced  Premium (formerly ShareFile Personal, Team & Business) 
5D992
NLR Mass Market Self Classified 9-Jul-15
Citrix ShareFile Service 0GB (All Additions) 5D992
NLR Mass Market
Self Classified 19-Jul-18
Citrix ShareFile Service Unlimited: (All Additions) 5D992
NLR Mass Market Self Classified 19-Jul-18
ShareFile Storage Zones Controller 5D002(c.1) ENC 740.17(b)(1) Self Classified 16-Jun-20
ShareConnect App (for iOS & Android) 5D992
NLR Mass Market Self Classified 19-Jul-18
QuickEdit App 5D992
NLR
Mass Market
Self Classified 19-Jul-18
ShareFile Outlook Plug-In 5D992
NLR Mass Market
Self Classified 31-Jul-18
ShareFile Workflows 5D992
NLR Mass Market Self Classified 19-Jul-18
ShareFile User Management Tool EAR99 NLR   Self Classified 19-Jun-18
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Virtual Apps*
5D002
ENC 740.17(b)(2)
G186325 10-Feb-22
Citrix Virtual Desktops*
5D002
ENC 740.17(b)(2)
G186325 10-Feb-22
Citrix Virtual Apps & Desktops*  5D002 ENC 740.17(b)(2)
G186325 15-Jun-22

*Classification based on accompanying NetScaler Licenses

Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Workspace Bundle 5D002 ENC 740.14(b)(1) Self Classified 27-Jan-21
Citrix Workspace Bundle 2018* 5D002(c.1) ENC 740.17(b)(2) G186325 10-Feb-22
Citrix Workspace Suite 2018* 5D002(c.1) ENC 740.17(b)(2) G186325 10-Feb-22
Citrix Workspace Suite 5D002 ENC 740.14(b)(1) Self Classified 27-Jan-21
Citrix Workspace Premium* 5D002(c.1) ENC 740.17(b)(2) G186325 10-Feb-22
Citrix Workspace Premium Plus* 5D002(c.1) ENC 740.17(b)(2) G186325 10-Feb-22
Citrix Workspace Standard* 5D002(c.1) ENC 740.17(b)(2) G186325 10-Feb-22
Citrix Workspace Service/Hybrid Rights
5D002
ENC 740.17(b)(2)
G186325 10-Feb-22
Citrix Workspace Environment Management Agent 5D002(a.1)
ENC 740.17(b)(1)
Self Classified 3-Nov-20

*Classification based on accompanying NetScaler Licenses

Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Workspace app for Windows 5D992 NLR Mass Market Self Classified 8-Dec-20
Citrix Workspace app for Linux 5D992 NLR Mass Market Self Classified 14-Apr-21
Citrix Workspace app for iOS 5D992 NLR Mass Market Self Classified 14-Apr-21
Citrix Workspace app for HTML5 5D992 NLR Mass Market Self Classified 14-Apr-21
Citrix Workspace app for Chrome 5D992 NLR Mass Market Self Classified 8-Dec-20
Citrix Workspace app for Android 5D992 NLR Mass Market Self Classified 14-Apr-21
Citrix Workspace app for Mac 5D992 NLR Mass Market Self Classified 2-Jun-22
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Citrix Workspace Hub
5D002 740.17(b)(1) ENC Self Classified 13-Aug-19
Product ECCN License Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or Self Classification Classification Date
Podio App
5D992
NLR Mass Market
Self Classified 21-Jan-20
Podio 5D992
NLR Mass Market Self Classified 1-May-18